Request a South East Water Asset Plan

Our Water Mapping Department is here to assist you with acquiring a Water Map (also known as an Asset Plan) showing South East Water’s clean water pipes that are located in the public roads and footpaths.

For commonly asked questions about our Assets, Supply Pipes and Maps, please click here to see our FAQ's

Only South East Water assets will be shown on these maps (to obtain a map of the sewer pipes, you will need to contact your sewage provider); private supply pipes (also known as property connections) and meters etc. will not show on the plan.

DO YOU HAVE A LEAK?

Speak to our expert team to arrange a quote for your leak repair work by calling: 0333 000 0058 (option 1) or email us at waterlink@southeastwater.co.uk

  • If you need to locate your water meter or stop-cock, please contact the South East Water Customer Technical Centre team on 0333 000 1100
  • For locating your private supply pipes, please contact our expert team on 0333 000 0058 (option 1) if you would like more information and a quote.

Scale and time frame


Maps are produced electronically at a scale of 1:1250 on A4 unless requested otherwise (A3, A2 and A1 are available) or the area required is larger than one property.

All requests are replied to within 3-4 working days, and maps are created and emailed to your chosen email address within 15 minutes of processing the payment.

If the area requested requires more than one map (either because the area is too large or because a small scale is required), we will contact you via email stating how many maps will be required and what the exact cost will be. After payment has been made, please note we will be unable to cancel your request.

Example of a map

Payment


Maps are supplied free of charge to statutory undertakers (if working on behalf of a statutory undertaker, evidence will be required).

For non-statutory undertaker enquiries, there will be a charge.

Payment can be made either by card (we will phone on the number provided to process the payment), or by cheque to: WaterLink, Leitrim House (West Wing), Coldharbour Lane, Aylesford, Maidstone, Kent, ME20 7NS.

Alternatively, our records can be viewed free of charge at our office, please see below.

Arrange an appointment to view maps

In accordance with the Water Industry Act (1991), members of the public may make appointments to view the maps free of charge. Viewing is available in our Aylesford office by appointment only from 9am to 4pm, Monday to Friday.

Please contact us on 0333 000 0058 (option 5) or email us at water.maps@southeastwater.co.uk to arrange an appointment.

If, during the viewing, you require a paper copy of the map, a charge will be applicable.

Asset Location Order Form


Order an asset plan

If you would like to order a South East Water map/asset plan, please do complete the below form or email us on water.maps@southeastwater.co.uk

By completing this enquiry form, you agree that Waterlink may hold your details on our secure system in conjunction with this query. For more details as to how we use and protect your personal information please see here.

Asset Map Location


Instructions

  • Search for an address, press the locate me button or manually find your location on the map. Alternatively you manually add the Easting and Northing below and not use the map.
  • Zoom in and click the mouse on the desired location.
  • If you need to move the marker around then click and drag.
  • Once you are happy then proceed to fill in the rest of the form below.
Loading maps

Contact details

Fields marked with * are required
If you require a specific scale, or wish to explain who the work is on behalf of, or any other notes to add, please write them here.

If you have a plan showing the extent of the area you need covered, or any additional documents please attach them below:

Maximum of 2MB. File types allowed: .doc; .docx; .pdf
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