What is
included in my Gas Boiler Breakdown Cover?
If you suffer a
breakdown of your domestic gas boiler and/or
associated controls, you are covered for
call-out, parts,
labour and VAT.
Your policy covers
the repair of your gas fired central heating
boiler (excluding warm air and LPG
heating systems).The maximum permissible
output of your domestic gas fired boiler
under this cover is 60kW.
Are there
any exclusions with Gas Boiler Breakdown
Cover?
The cover is only
for your gas boiler and/or associated controls
and does not include any other part of
the gas central heating system.You will
not be covered for problems caused by failure
of the external public services to the
property.
The policy does not
provide cover for the replacement of the
boiler or any appliances. Full terms and
conditions will be provided with your policy
certificate.
How many
claims can I make?
There is a limit of
2 claims per year with Gas Boiler Breakdown
Cover, however, the policy does not cover
the cost of replacement or repair where
the boiler is beyond economical repair.
When will
I be covered for gas boiler breakdowns?
Your policy starts
the day your application is processed and
lasts for a year. However, to prevent
fraudulent claims on pre-existing problems
and therefore help keep premiums low, there
is a 28 day waiting period during which
you cannot make a claim, providing you
with 11 months cover in your
first year of cover.
Can you cover any type
of boiler?
Provided
your gas boiler meets the eligibility criteria,
you can be covered. Please note gas boilers
are not covered where parts are not available.
Who is eligible to apply?
All
homeowners are eligible to apply, unless
the property is a mobile home, bedsit,
in multiple occupancy or is
used for commercial purposes, in which
case the property can't be covered. Council
and Housing Association tenants will not
need this service and private tenants are
advised to check with their landlord before
applying.
What do I do if there
is a gas leak?
If you ever smell
gas or detect a leak you should call the
National Gas Emergency Service on their
emergency telephone number 0800 111 999.
For more information
about Carbon Monoxide gas safety call the
HES Gas Safety Advice line: 0800 300 363.
Remember, Carbon
Monoxide kills.
Can I have an annual
service on my boiler?
If you would like an
annual service of your boiler, simply
call Homeserve FREE on 0800 073 2157 and
an operator will arrange this for you
at a competitive price.
Who provides
Gas Boiler Breakdown Cover?
The insurance policy
is provided and underwritten by Inter Partner
Assistance SA, The Quadrangle, 106 – 118
Station Road, Redhill, Surrey, RH1 1PR,
United Kingdom office, registered number
FC008998. It is arranged and administered
for you by Homeserve GB Ltd, Cable Drive,
Walsall, WS2 7BN (Registered in England
no. 2770612). You will therefore have a
contract with Homeserve GB Ltd to arrange
and administer the policy on behalf of
the insurer, for which the cost to you
is £5.00, and a separate contract
with Inter Partner Assistance SA.
The total
price you pay of £107.88 is unaffected
by these arrangements. References to ‘Boiler
Breakdown Cover’ or ‘Cover’ in
all documents include the services within
both contracts.
What if I'm not satisfied
with the cover?
If the insurance policy
does not provide the cover you need, you
should return your Policy Summary to Freepost
RLYC-LXAL-GEEH, Customer Admin Department,
Homeserve, Walsall, WS2 7BN, within 42
days of the start of the period of insurance
or within 42 days of the day you receive
the policy documents, whichever is the
later. Any premium paid will be refunded
in full, providing no claim has been made.
If you cancel after
this 42 day period (which includes the
statutory fourteen day cancellation period),
your policy will cease and you will not
receive a refund of any premium paid. |
Gas Boiler Breakdown Cover - Summary
of Cover